Strategic CIO Consulting Services

Overview

Let us turn your business strategy into a tactical technology roadmap

i-CTC offers a unique approach to Strategic CIO Consulting – we will partner with your organization to align your business goals and processes with your technology strategy and will help you identify strengths and weaknesses. Our goal is to ultimately assist you with delivering not only a technology strategy and roadmap, but a tactical plan to support your strategy. We will assist you with the development of technology and business processes that support enterprise goals as well as develop an IT plan with supporting policies to optimize your investment and maximize performance.

How do we do it? See i-CTC’s Strategic CIO Consulting Model:

Help where you need it

We’re here to help you with these and other tasks that your business faces.

P&L Management
IT Turnaround and Reorganization
Business Process Optimation and Alignment
Strategic Planning
Establishing Effective IT Governance
Project Management
Implementations

First estimate – then solve it

i-CTC can provide an objective and practical review of your technology investment. Our assessment methodology includes the following:

Initial Assessment
Executive Needs Assessment
IT Needs and Effectiveness Assessment
Business Needs Assessment
Infrastructure Review
Budget Review
Strategic Alignment

Expertise and services

Priceless experience

We have accumulated years of industry experience from a wide range of vertical markets, which allows for better understanding, wiser management and the ability to determine the optimal IT strategy for your business.

How do we do it? See i-CTC’s Strategic CIO Consulting Model:

Industry expertise

Distribution
Manufacturing
Supply Chain Management
Healthcare
e-Commerce
Non-Profit
Retail
Engineering
Telecommunications
SOX Compliance
Service
Human Resources
Finance
Consulting

Key areas of expertise

Software / Analytics
Datawarehouse planning and Implementation
ERP Life Cycle
Project Turnaround
Data Center Outsourcing
Telecommunications
Call Center
Staffing / Consulting

What’s in the box?

Here is the long list of services that we can offer within the bounds of Strategic CIO Consulting. We always tailor a program to your needs, addressing as many of the topics below as appropriate.

Interim Leadership

Short-Term Management of Your IT Organization
Management During Exit, Merger, or Acquisition
Planning Transition to Permanent Replacement
Turnaround

Assessments

Check Health of Systems and Services
Recommend Remedial and Long-Term Actions

Governance

Facilitate and Guide
Steering and Advisory Committee Structure & Process
Launch & Lead Steering and Advisory Committees
Guide Budgeting & Key Project Selection

Strategy, Planning, & Measurement

Facilitate and Guide
Mission, Vision, Values, Key Themes & Objectives
Measure and Report on Business Value of IT and Progress on Strategy
Initiative/Project Selection

Process Engineering to Enhance Process Productivity, Quality, and Yield

Business Process Assessment
Facilitation & Guidance
New Process Design for Competitiveness, Productivity, and Quality
Formulation Within Constraints of Business Process Management (BPM) Systems
Preparation for Process Measurement and Continual Process Improvement
Merger & Acquisition Process Integration

Business Value Reporting

Development of Newsletters and Annual Reports Showing Strategic Progress and Business Value Delivered

Enterprise Architecture Assessment & Design

Assess Value & Mix of Business Applications for Best Business Return
Merger & Acquisition Architecture Integration & Consolidation
“Silo” System Integrations & Overlapping System Consolidations
Enterprise Data Architecture, Ownership, and Standards

Application Deployments for Value – Integrated or Standalone

Customer, Partner, and Franchise Relationship Management Systems
Finance Systems
Collaboration, Workflow, Team Portals, and Knowledge Management Systems
Custom Applications
Data Cleansing and Cross-System Integration
Software-as-a-Service (SaaS)

Internal IT Processes Delivering Excellent Service

System Development Life Cycle & Methodology for Cost & Risk Reduction
Capability Maturity Model Integrated (CMMI) for Cost and Risk Reduction
Capacity Planning for Growth and Continuity Planning for Survival
Supervision of Network and Server Operations
Team Facilitation & Guidance
Configuration Management & Asset Tracking