CIO and IT Consulting Services, IT Business Software Strategy


Let us turn your business strategy into a tactical technology roadmap

i-CTC offers a unique approach to Strategic CIO Consulting – we will partner with your organization to align your business goals and processes with your technology strategy and will help you identify strengths and weaknesses.  Our goal is to ultimately assist you with delivering not only a technology strategy and roadmap, but a tactical plan to support your strategy.  We will assist you with the development of technology and business processes that support enterprise goals as well as develop an IT plan with supporting policies to optimize your investment and maximize performance.

How do we do it? See i-CTC’s Strategic CIO Consulting Model:

Consulting model

Help where you need it

We’re here to help you with these and other tasks that your business faces.

  • P&L Management
  • IT Turnaround and Reorganization
  • Business Process Optimation and Alignment
  • Strategic Planning
  • Establishing Effective IT Governance
  • Project Management
  • Implementations

First estimate – then solve it

i-CTC can provide an objective and practical review of your technology investment. Our assessment methodology includes the following:

  • Initial Assessment
  • Executive Needs Assessment
  • IT Needs and Effectiveness Assessment
  • Business Needs Assessment
  • Infrastructure Review
  • Budget Review
  • Strategic Alignment

Expertise and services


Priceless experience

We have accumulated years of industry experience from a wide range of vertical markets, which allows for better understanding, wiser management and the ability to determine the optimal IT strategy for your business.

How do we do it? See i-CTC’s Strategic CIO Consulting Model:

Industry expertise

  • Distribution
  • Manufacturing
  • Supply Chain Management
  • Healthcare
  • e-Commerce
  • Non-Profit
  • Retail
  • Engineering
  • Telecommunications
  • SOX Compliance
  • Service
  • Human Resources
  • Finance
  • Consulting

Key areas of expertise

  • Software / Analytics
  • Datawarehouse planning and Implementation
  • ERP Life Cycle
  • Project Turnaround
  • Data Center Outsourcing
  • Telecommunications
  • Call Center
  • Staffing / Consulting

What’s in the box?

Here is the long list of services that we can offer within the bounds of Strategic CIO Consulting. We always tailor a program to your needs, addressing as many of the topics below as appropriate.

Interim Leadership

  • Short-Term Management of Your IT Organization
  • Management During Exit, Merger, or Acquisition
  • Planning Transition to Permanent Replacement
  • Turnaround


  • Check Health of Systems and Services
  • Recommend Remedial and Long-Term Actions


  • Facilitate and Guide
  • Steering and Advisory Committee Structure & Process
  • Launch & Lead Steering and Advisory Committees
  • Guide Budgeting & Key Project Selection

Strategy, Planning, & Measurement

  • Facilitate and Guide
  • Mission, Vision, Values, Key Themes & Objectives
  • Measure and Report on Business Value of IT and Progress on Strategy
  • Initiative/Project Selection

Process Engineering to Enhance Process Productivity, Quality, and Yield

  • Business Process Assessment
  • Facilitation & Guidance
  • New Process Design for Competitiveness, Productivity, and Quality
  • Formulation Within Constraints of Business Process Management (BPM) Systems
  • Preparation for Process Measurement and Continual Process Improvement
  • Merger & Acquisition Process Integration

Business Value Reporting

Development of Newsletters and Annual Reports Showing Strategic Progress and Business Value Delivered

Enterprise Architecture Assessment & Design

  • Assess Value & Mix of Business Applications for Best Business Return
  • Merger & Acquisition Architecture Integration & Consolidation
  • “Silo” System Integrations & Overlapping System Consolidations
  • Enterprise Data Architecture, Ownership, and Standards

Application Deployments for Value – Integrated or Standalone

  • Customer, Partner, and Franchise Relationship Management Systems
  • Finance Systems
  • Collaboration, Workflow, Team Portals, and Knowledge Management Systems
  • Custom Applications
  • Data Cleansing and Cross-System Integration
  • Software-as-a-Service (SaaS)

Internal IT Processes Delivering Excellent Service

  • System Development Life Cycle & Methodology for Cost & Risk Reduction
  • Capability Maturity Model Integrated (CMMI) for Cost and Risk Reduction
  • Capacity Planning for Growth and Continuity Planning for Survival
  • Supervision of Network and Server Operations
  • Team Facilitation & Guidance
  • Configuration Management & Asset Tracking